Nov 10th & 11th, 2016

ITServe Alliance Synergy Conference


Atlanta | Austin | Bay-Area | Chicago | Dallas | DC-Metro | Detroit | Houston | Northeast

  • Embassy Suites Frisco Convention Center

  • 1500 seats

  • 30 Speakers

about conference

The ITSERVE SYNERGY CONFERENCE is an information-rich event which provides owners and executives with strategies and solutions that addresses the unique needs of IT Staffing & Services Industry.

Learn more about Synergy



ITSERVE SYNERGY Information-rich Sessions


Pre-event Registration / Lunch

Room: Registration 1

12:00 pm - 2:00 pm
Opening Keynote

Room: Frisco 2

Dr. W. Michael Cox

2:00 pm - 3:00 pm
Importance of Metrics and Coaching for Sales People

Room: Frisco 2

In this session the participant will gain the understanding of how to determine what metrics to track in sales and how to build a successful metric driven sales team. You will also gain the understanding of the three critical elements of a successful coach, understand the role of coaching in sales and how to coach your team to success.

Karl Graf

3:00 pm - 5:00 pm
Why Mexico for Nearshore?

Room: Frisco 2

Leonel de la Rosa & Ezdraz Baez

5:00 pm - 5:30 pm
Coffee Break

Room: Frisco 2

5:30 pm - 6:00 pm
Welcome Reception

Room: Frisco 6

6:00 pm - 9:00 pm

DAY 2: NOVEMBER 11th 2016 - FRIDAY


Room: Registration 1

7:00 am - 10:00 am
Breakfast with Maria Odom, CIS Ombudsman | Homeland Security

Room: Frisco 6

Maria Odom, the fourth Citizenship and Immigration Services (CIS) Ombudsman will be introduced by the very first CIS Ombudsman, Prakash Khatri. The CIS Ombudsman a very senior position, equivalent to the USCIS Director, each reporting directly to the Deputy Secretary of the Department of Homeland Security. The CIS Ombudsman's office is an independent office, not a part of USCIS. The Ombudsman plays an important, independent role in ensuring that USCIS is responsive to its customers. The office provides expert case assistance to the public and monitors trends that reflect the existence and emergence of serious and pervasive issues within the USCIS. They formulate recommendations to USCIS - both formally and informally - to resolve those problems, and reports to Congress on areas where the USCIS still needs to improve. Ombudsman Odom will share timely information about many of the problems faced by employment based immigrants and non-immigrants and their employers in processing petitions and applications with USCIS and how the office of the CIS Ombudsman can help to resolve problems faced by them.  All questions for her can be provided in writing prior to or at the session

Maria M. Odom

8:00 am - 8:45 am
Keynote: Planning in Uncertain Times

Room: Frisco 6

Brian Beaulieu

9:00 am - 10:30 am
Building Best-In-Class Sales Processes

Room: Frisco 7

Embrace a System to Outperform.
Has your sales success become overly dependent on external factors like newer product, lower price, or stronger brand presence than the competition in order to win? Driving maximum performance might only require a simple fine-tuning of your sales process or it could call for a more strategic retooling.

Karl Graf

10:45 am - 11:30 am
Hiring and Developing People

Room: Frisco 8

My session is titled "People: The Foundation for a Growing Business" and description is: As they say in the real estate business the three most important words are "location, location and location". For most companies engaged in our industry the three most important words may very well be "people, people and people". That is, if you aspire to grow your company, you need to focus on getting really good at hiring people, onboarding & training people, coaching & motivating people, developing leadership & teamwork, having effective accountability systems that drive results as well as promptly loosing people that are not making it. This session will touch on all of these aspects of "people" and promises to provide good concepts for participants to consider implementing in their company

Tom Nunn

10:45 am - 11:30 am
Corporate Governance Panel Discussion

Room: Frisco 9

Patrick Papalia, Jake Posey & John Palter

10:45 am - 11:30 am
Winning Federal Contracts

Room: Frisco 7

The topic is Doing Business with Federal Government. The presentation provides challenges and techniques to bid and win information technology contracts with US Federal Government, largest IT customer in the world. Discusses special set asides for companies owned by Indian origin persons. Talks on how to build infrastructure, build teaming arrangements and execute projects. Presenter is a 20 year veteran with a successful track record in winning and performing Federal Projects.

Jayanth Challa

11:45 am - 12:30 pm
Coaching Sales Representatives and Sales Managers

Room: Frisco 8

SALES STRATEGIES THAT DIFFERENTIATE: The IT Staffing market has been on an eight-year growth spurt. And the experts believe it will continue into 2017. So how will you differentiate your company in light of all the competition? Rick Carlson has been in the IT staffing business for over twenty years and spent a large percentage of his time trying to help companies do just that. How will you drive a sense of urgency into your clients decision making? How can you help your clients meet their budgetary objectives while not sacrificing your own gross profit? What can you do to protect profit and headcount should the staffing market start to slow? These will be the topics Rick will address in this 45 minute presentation.

Rick Carlson

11:45 am - 12:30 pm
Staffing & Recruiting - Operations Practices Survey

Room: Frisco 9

Growing Revenue and Improving Profitability: Key Lessons from the 2016 Operating Practices Report While many owners and executives of IT staffing and consulting firms take a "seat of the pants" management approach, consistently delivering strong "top-line" and "bottom-line" results requires data-driven decision-making using benchmarking data and metrics. Drawing in part upon the TechServe Alliance's Annual Operating Practices Report and Sales & Recruiter Metrics Report, the industry's largest and most comprehensive benchmarking surveys, this session will provide insight into what it takes to grow your business and increase its profitability.

Mark Roberts

11:45 am - 12:30 pm

Room: Frisco 6

12:30 pm - 1:30 pm
JobDiva Presentation

Room: Bass/Bush/Erudla


1:15 pm - 1:45 pm
Immigration Panel

Room: Frisco 7

1:30 pm - 3:00 pm

Room: Bass/Bush/Erudla

1. CEIPAL - ITServe Engagement.
2. CEIPAL - Journey and its road map.
3. Recruitment trends and role of Technology.
4. CEIPAL Services and differentiating factors.
5. Features of CEIPAL.
6. Team CEIPAL - Who we are, how we do.
7. CEIPAL - Support services and how unique we are.


2:00 pm - 2:45 pm
Investor VISA EB5 Program

Room: Lebanon/Hamilton

Patel Law Group

2:00 pm - 2:45 pm
Startup Cube

Room: Frisco 7

3:00 pm - 5:00 pm
Keynote: Leading Teams to Peak Performance

Room: Frisco 7

On the mountains, successful expedition leaders think like guides, not climbers. In the business world, the most successful leaders think like CEOs. They inspire and lead by example. Susan is an expert practitioner in the art of sales leadership. Throughout her career, she has excelled at building and leading teams that achieve exceptional, sometimes life-changing results. In this inspiring presentation, Susan shares the Project - Prepare - Persevere methodology that enabled her to lead her sales team to achieve a seemingly impossible $300M revenue goal while simultaneously climbing the Seven Summits; the highest mountain on each of the seven continents. Drawing on her knowledge and experience, Susan shows why the best leaders are much more than top performers themselves. They enable every member of their team to overcome their perceived limitations by learning to commit to their team's shared vision of success. Attendees will walk away with the leadership skills they need to help their teams win the recognition and rewards that accrue to top performers.

Susan Ershler

5:00 pm - 6:00 pm
Cocktail & Networking

Room: Lobby outside 3,4,5 & inside

6:15 pm - 7:00 pm
Banquet & Entertainment

Room: Frisco 6,7,8 & 9

7:00 pm - 11:00 pm
DJ & Dance

Room: Frisco 6,7,8 & 9

11:00 pm - 12:00 am

event speakers

Professional Speakers who can provide owners & executives with strategies & solutions

One of the country's most informed economists, Brian Beaulieu has served as CEO of ITR Economics sinc ... more

Brian Beaulieu

Chief Executive Officer & Principal, ITR Economics

Susan Ershler is a public speaker, business executive, climber of Mount Everest, and author. During h ... more

Susan Ershler

President & Founder, Ershler International

Dr. Michael Cox served as the former Chief Economist & Senior Vice President of the Federal Reserve B ... more

W. Michael Cox

Director, O'Neil Center for Global Markets and Freedom

Odom leads the Office of the Citizenship and Immigration Services Ombudsman. The Ombudsman's Office i ... more

Maria M. Odom

Citizenship and Immigration Services Ombudsman, U.S. Department of Homeland Security.

Karl Graf is recognized nationally as a business development expert, specializing in executive sales ... more

Karl Graf

Founder/CEO, TrustPoint Managment Group, LLC

Tom Nunn Consulting provides expert guidance to entrepreneurs looking to "bust out" and grow their co ... more

Tom Nunn

Business Consultant, Tom Nunn Consulting, LLC

Harvyst Consulting Partners is a full service consulting practice designed to assist professional sta ... more

Rick Carlson

Founder/President, Harvyst Consulting Partners

Patrick Papalia currently oversees Archer & Greiner P.C. New York & Hackensack Office litigation grou ... more

Patrick Papalia

Partner, Archer & Greiner P.C.

Mark Roberts is Chief Executive Officer of TechServe Alliance, the national trade association for the ... more

Mark Roberts

Chief Executive Officer, TechServe Alliance

Dr. Ravikumar Vemuru, CEO of APNRT Society (a government of Andhra pradesh initiative), Special repre ... more

Dr. Ravikumar Vemuru

CEO of APNRT Society

Cadence M. Moore is a Senior Associate at the Hammond Law Group. She enjoys helping private companies ... more

Cadence M Moore

Senior Associate, The Hammond Law Group

With more than twenty years of experience advocating the interests of individual, emerging growth and ... more

John Palter

Member, Palter Stokley Sims

Vik has 17 years of experience spanning venture capital, private equity and information technology co ... more

Vik Thaper

Principal, Cypress Growth Capital, LLC.

Dayakar's distinguished career is showcased by an impressive record of achievement in building high v ... more

Dayakar Puskoor

General Partner, Naya Ventures, LLC.

Suresh Ketha is the CEO at RISE Group of Companies, Dallas based company with global focus on On Dema ... more

Suresh Ketha


Jay Challa, Chairman and CEO, has over 20 years of experience in operations, business development, pr ... more

Jayanth Challa

Chairman of the Board, CEO, Ace Info solutions, Inc

Akshat Tewary's legal practice is focused on advising Information Technology companies on employment- ... more

Akshat Tewary

Associate Attorney, Law Offices of Kamlesh Tewary

Chand Parvathaneni is a founding partner of The Law Firm of Sim, Parvathaneni & Brown, PLLC. Attorne ... more

Chand Parvathaneni

Attorney & founding partner of The Law Firm of Sim, Parvathaneni & Brown, PLLC

Jeremy Vickers joined the University of Texas at Dallas in 2015 as Executive Director of the Institut ... more

Jeremy Vickers

Executive Director, Institute for Innovation and Entrepreneurship, University of Texas at Dallas

With more than 20 years of PR and marketing experience, Susan Yost leads the healthcare division and ... more

Susan Yost

General, Sunwest Communications

Prakash Khatri is recognized as one of the "50 Most Influential Indian-Americans" by India Abroad in ... more

Prakash Khatri

CEO, Khatri Law Firm

Sheela Murthy is founder and president of the Murthy Law Firm, located in Baltimore County, Maryland. ... more

Sheela Murthy

President/ CEO, Murthy Law Firm & Murthy NAYAK Foundation

The Posey Law Firm, P.C., led by Jake Posey, is a law firm offering a full range of legal and governm ... more

Jake Posey

Attorney, The Posey Law Firm, P.C.

Emily Neumann is an immigration attorney dealing with employment-based cases in both nonimmigrant and ... more


Partner, Reddy & Neumann, P.C.

Rakesh's business practice focuses on helping businesses of all sizes ensure their legal protection. ... more


JD, IMBA, Partner, The Patel Law Group

Ms. Kan has established a national H-2B program for a premier golf course construction company, devel ... more


Attorney, Kan Law

Kathryn "Kate" H. Brady is an Senior Immigration attorney at Akula & Associates with more than 9 year ... more

Kathryn H. Brady

Associate Attorney, Akula & Associates, P.C

Ezdraz is a mover and shaker. He has a passion for the entrepreneurship world. He founded two Mexican ... more

Ezdraz Baez

COO at Cortex Nearshore Solutions

Leonel has been involved in the IT industry for over a decade. Serving as consultant for several mid ... more

Leonel de la Rosa

Director of International Operations at Cortex Nearshore Solutions

Rick Jordan serves as a co-chair of Gardere's Venture Capital and Emerging Business section. He speci ... more

Rick Jordan

Partner, Corporate & Co-Chair, Venture Capital and Emerging Business, Gardere

ITSERVE SYNERGY CONFERENCE addresses the unique needs of IT Staffing & Services Industry, enables companies to #INNOVATE #ADAPT #GROW

On behalf of the ITServe Alliance I am happy to invite all the CXO's of IT Staffing & Services Industry for the conference. I am confident that with the help of your contributions & participation, it will be an unforgettable event.

Shashi Devireddy

President, ITServe Alliance

ITServe Synergy is an information-rich technology event designed to inspire, inform, and connect the IT business community across North America. Synergy enables knowledge, networking and growth, providing strategies and solutions to address the unique needs of the IT Staffing & Services Industry.

Vinodbabu Uppu

Director, ITServe Synergy 2016

Synergy 2015 -- It was a great learning experience in terms sales seminars, recruitment etc., and meeting 200 plus ceo's / decision makers over a period of 1 day is amazing. Usually to meet so many people it will take years.

Ramesh Thumu

Thoughtwave Software and Solutions Inc

This will be my first Synergy event i will be attending, I have heard a lot of great things about Synergy 2015 and i am excited to experience it myself this year in 2016.

With more than 500 CEO's attending the conference, I am expecting to meet new CEO's and Companies whom i have been doing business across the nation for years but never met them in person.

Feeling Good & Great to be part of ITServe Alliance.

Ram Naresh

Formac Inc.

Synergy takes the IT Services Entrepreneur to the crossroads of Education, Expert Advice, Networking and Fun! It's a high-Octane conference where 100s of entrepreneurs gather to get to know each other, leverage each other's businesses and competitors walk-away with long-lasting friendships!

Kishore Khandavalli

iTech US, Inc

ITServe SYNERGY as name suggests is a event where companies interact and produce Quadrupled Energies for greater success. Synergy is the leading independent technology conference and expo designed to inspire, inform, and connect the IT Business community.

Satish Manduva

IntelliSoft Technologies, Inc

Synergy is one of the largest Technology Services Industry Conferences, attracting hundreds of CEOs. The attendees get the chance to share best practices and influence USCIS regulations while creating thousands of jobs and boosting the economic growth. They build lasting relationships/partnerships, helping each other grow, which strengthens the Technology Services industry as a whole

Naheed Syed

Global Resource Management Inc

ITServe Synergy event is a special place of mega convention which brings together IT business owners from all across north America and helps them to "work and grow together" with the top class education / Training provided at the event.

Ravi Pare

Conquest Consulting

I am indeed very happy to note that the Conference "SYNERGY" is being organized by the ITSERVE Conference of such nature provide a great opportunity to IT Staffing and Services Companies,not only to update knowledge and keep obsessed with latest developmental scenario in the respective fields, but also an occasion for the CIOs / CTOs / delegates / observers to exchange ideas and interact with each other.

I wish the conference all the success

Ramesh Kalwala

PVK Corporation

ITServe Synergy - A Conference where the best of the minds in technology business synergize, learn and ideate.

Sudhakar Peram


Collaboration is the new competition as the quote goes. Today’s fast-paced world requires mutually beneficial partnerships to leverage creativity, experience and resources that can help you arrive at *Solutions in less time*. ITServe is a one-stop shop for collaborators in IT world. Look forward to Synergy 2016!

Srini Thonta


ITServe Synergy - A Conference that enables you to collaborate, innovate, co-create and accelerate business outcomes. It is a platform for IT industry leaders, influencers and decision makers to meet, network and explore areas of collaboration.

Sudhakar Pennam


ITServe synergy offers valuable training, support, and recognition for all our Members. This fundamental program forms a strong foundation for our Existing & Newest Members and then steadily builds on that foundation as leaders.

Sam Kilaru

Yasmesoft Inc

Synergy has proved to be an extraordinary IT Event primarily focusing on bringing Staffing and Development companies together. While I found it to be a great treasure and knowledge sharing between 500+ CEO's regarding sales strategies, staffing approach, and immigration updates, I also was extremely impressed with its innovative "StartUp Cube" which helps the startup companies to showcase their IT products to VC's and other business owners.

Badruddin Pitter


Pass Category & Pricing

ITSERVE SYNERGY Information-rich Sessions

Diamond Pass


2 Days all Events

  • All Events including Cocktail + Sessions & Banquet
Buy Ticket

Gold Pass


2nd Day all Events

  • Second Day Events including Sessions & Banquet
Buy Ticket

Silver Pass


2nd Day Sessions

  • Second Day Events ONLY Sessions Pass, No Banquet
Buy Ticket

Bronze Pass


2nd Day Banquet

  • Second Day Events ONLY Banquet Pass, No Sessions
Buy Ticket

Diamond Pass


2 Days all Events

  • All Events including Cocktail + Sessions & Banquet
Buy Ticket

Gold Pass


2nd Day all Events

  • Second Day Events including Sessions & Banquet
Buy Ticket

Silver Pass


2nd Day Sessions

  • Second Day Events ONLY Sessions Pass, No Banquet
Buy Ticket

Bronze Pass


2nd Day Banquet

  • Second Day Events ONLY Banquet Pass, No Sessions
Buy Ticket

Frequently asked question

What is ITServe Synergy conference?
ITSERVE SYNERGY CONFERENCE addresses the unique needs of IT Staffing & Services Industry, enables companies to #INNOVATE #ADAPT #GROW. This is the biggest conference for IT staffing business owners, at this 2 daylong event you will meet with about 1500 CxOs from over 1,000 companies representing businesses from 9 chapters (Dallas, Houston, Chicago, Northeast, DC Metro, Detroit, Austin, Bay Area, and Atlanta).
How do I book Hotel? Is there any discount code?
Guests can use IT Serve Annual Conference reservation site provided by hotel for the discounted price. URL to book your room:
When the event will start?
The conference starts at 10AM on Thursday Nov 10th.
How to reach the venue?
We will have shuttle bus from Airport to Venue every 30 mins. Physical address of the venue is Embassy Suites Frisco Convention Center 7600 John Q Hammons Dr, Frisco, TX 75034
When the event will end?
The conference ends on at midnight on Friday Nov 11th.
ITServe Synergy CONFERENCE Highlights
  • Key Note Sessions - Hear from successful leaders.
  • Executive Sessions - Designed for executives to help them higher efficiency and growth.
  • Sales Sessions - Designed for Account Managers to gain knowledge in sales techniques and tools to close more deals.
  • Recruiter Sessions - Designed for Recruiters to gain alternative ways of recruiting talent.
  • Startup Cube - Designed for entrepreneurs to pitch their ideas, get funding, and mentoring.
  • Panel Discussions - Various Panel discussions designed to discuss industry related issues with experts
  • Complimentary Lunch, Tea & Snacks
ITServe Synergy conference - BANQUET Highlights
  • Cocktail Reception
  • Banquet Dinner
  • Singers / Live performance
  • Music / Entertainment
  • Stand-up Comedy
  • Dance Floor
What are KEY AREAS/TOPICS at ITServe Synergy conference?
  • Sessions from renowned speakers and panelists addressing topics/tracks ranging from sales, recruiting, immigration.
  • "Startup-Cube" – our own version of “Shark Tank” where 20+ entrepreneurs with ideas will pitch their offerings to a panel of business leaders and VCs.
  • Future proof services, using best-of-breed technology
  • Flexible Services
  • Expertise
  • Centralization
  • Disaster recovery and business continuity
  • Increased service levels
  • Converged Services
  • Low capital outlay and predictable monthly costs
Why attend ITServe Synergy conference?
  • Build Your Brand.
  • Learn what companies are doing to innovate and transform their business.
  • Expand your network of Peers.
  • Gain key insights for further growth and development of the company and individual.
  • Engage with top CEO's in a collaborative atmosphere.
  • Gain knowledge on how to leverage technology for competitive advantage.
  • Leave with a Plan of Action.
What is ITServe Alliance?
ITServe Alliance is a largest association of IT Services organizations. The alliance is the voice of all prestigious IT companies functioning with similar interests across United States. Through the years ITserve has evolved as a resourceful and respected platform to collaborate and initiate measures in the direction of protecting common interests and ensuring collective success. Read More
Contact Information

Ph: (972) 591-4910

Ph: (877) 622 8189

Fax: (877) 435 1467